I like that a deposit is possible with a small investment, so i can to control my wallet and can enjoy the game without nerves. According to our records — your profile was blocked at your own request. First of all — we would like to stress that GG.Bet is a fully licensed company and operates legally in accordance with current regulations. We are sorry to hear that you had this experience and would like to clarify the situation.
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Instead they simply blocked my new account with my money. I recommend carrying out a personal data check immediately after registering, otherwise you will have to wait a long time to withdraw the money. I tried several games and liked the experience of interacting with the site. Just that it has been done and I must just patiently wait–like a fool– for this money that will seemingly never come. We understand that this may be disappointing — but these rules are in place to ensure fairness and security for all users of our platform. Ggbet Casino behaved as if it did not have a license (First they took 6 euros from me claiming that I have multiple accounts), When during the dispute I gave extensive explanations and when Goru Casino asked for evidence they never contacted me about the dispute.
- All processes (such as KYC verifications), account limitations, and withdrawal handling, are conducted rigorously, adhering to applicable laws, regulatory requirements, and the Terms and Conditions of the platform.
- Please note that withdrawal times can vary due to regulatory requirements and the processing procedures of payment providers and banks.We take such matters very seriously and want to investigate your case in detail.
- I recommend carrying out a personal data check immediately after registering, otherwise you will have to wait a long time to withdraw the money.
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I GGBET wrote to the support chat, explained the situation and asked to merge my accounts. I created an account (but after the deposit I remembered that I already have an account at this casino), which I registered several years ago. As a result — the site admitted the error and I received my winnings. I had an unpleasant experience on this site when the payment I requested did not reach my wallet. Withdrawal of money – as luck would have it. Since then I periodically play, but do not spend a lot of money, keep myself in control.
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Our Support Team informed you that withdrawals may take up to 5 business days — with the countdown beginning from the next business day after submission. While some requests may seem unusual, they are aimed solely at ensuring account and transaction security.We also reviewed the information on your account and would like to confirm that your withdrawal funds were successfully processed and paid out the very next day after the withdrawal request was created. We appreciate you taking the time to share such detailed feedback about your experience.
We are sorry that you have such an opinion about our services.We would like to assure you that all games on our website are fair — as they are provided by licensed software providers. In your particular case, the processing actually took only a few hours.Additionally, our Support Team did provide you with the reason for your account restriction. They even cut off my access to live chat; a terrible company I am fully verified—having provided a selfie, mobile number, email, and ID photos—but my withdrawals have remained in “New” status for 13 days now. There is a limit on the withdrawal amount — but not on the number of withdrawals. GGBET offers a wide selection of games, as well as betting on sports and e-sports.
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We apologize if this caused any inconvenience and appreciate your patience during this time.The processing time for withdrawals depends on several factors — including the amount being withdrawn and external factors such as your payment provider’s processing speed. I have requested a withdrawal several times, but with a long waiting time, but the funds have always been paid out. You can deposit in seconds, but when it’s time to get your money back, you’re ignored or fed copy-paste excuses for weeks.Having to wait over 20–25 days (or longer) for a payout is ridiculous and completely unprofessional. I make big win and wait withdrawn 10 work days.every day customer service write soon as possible.Its passed a month and i still wait wuthdrawn. .very dissapointing and non-professional. .They still hold my money and every time they explain that they checked. We understand that receiving similar updates can be frustrating — especially while you are waiting for your funds.Your feedback regarding both the withdrawal speed and our communication has been noted and will be taken into consideration as we continue working to improve our services. We are sorry to hear that your experience with our customer support and the withdrawal process has not met your expectations.Please note that withdrawal requests may occasionally require additional processing time due to verification procedures — payment provider processing, and regulatory requirements.
- We hope you enjoy your winnings and look forward to providing you with the best possible experience on our platform.
- A comprehensive investigation revealed that specific breaches of the site’s policies have resulted in the blocking of your account.
- There’s no need to be concerned, your request is currently in the queue for processing and will be finalized once it reaches the designated time. We would also like to emphasize that this is not a delay but a routine part of our processing protocols.
We’ve reviewed your account and can confirm that you currently have several withdrawal requests in progress. These measures are necessary to ensure the security and integrity of all financial operations.Additional checks may sometimes be carried out without fixed timelines, as they are required to confirm all transaction details and ensure account security.Thank you for your patience and understanding. Please do not attempt to register a new account, as it will also be blocked.Thank you for your understanding. This account cannot be unblocked, and you will no longer be able to use our services.
I am required to make a deposit four days in advance. However (as I write this), my funds are still not in my account. This has been the worst customer support experience I have encountered. They could have at least notified me of this “minor” delay before I made the deposit. As per our policies, if an account is suspended due to rule violations, any remaining funds within that account will also be frozen and cannot be withdrawn. On the day I managed to win approximately 9,000 euros — my account was automatically locked. We anticipate that you will enjoy your winnings and are eager to provide you with an outstanding experience on our platform.
Each request is being processed in strict adherence to our Rule 8.3.1, which specifies that the time required for withdrawal requests can vary based on the necessary procedures for compliance with regulatory standards and internal security assessments. These verifications are crucial for maintaining the safety and integrity of all transactions conducted on our platform. 3x times KYC and now after sucessfull KYC waiting since 10 days. In deposit nearly 1k.win in total 670€.
